REAL-TIME TRACK & TRACE
Know where every shipment is - in real time.
Get live ETAs, exception alerts, and full transport visibility across your entire rail and intermodal network - from departure to final delivery.
CAPABILITIES
Full visibility across your transport chain
From departure to delivery, track every train, wagon, and intermodal unit in your network with real-time updates and intelligent alerts.
Live tracking
Live shipment tracking across all partners
Monitor the real-time position and status of every shipment across your network. Rail-Flow aggregates data from railway undertakings, terminals, and trucking partners into a single live view.
No more chasing updates through emails and phone calls - your dispatchers see everything in one operational cockpit with live ETD/ETA updates.
Exception handling
Proactive deviation alerts and ETA updates
Stop reacting to delays after the fact. Rail-Flow detects exceptions in real time and pushes ETA updates to your team and your customers automatically. Proactive notifications for delays, non-conformities, and route deviations. Decision support helps dispatchers resolve issues before customers notice.
Delay and disruption detection
Automatic alerts for delays, missed handovers, and route deviations.
ETA recalculation
Continuous ETA updates based on live position data and downstream constraints.
Dispatcher decision support
Suggested next actions ranked by impact so your team resolves issues fast.
Customer visibility
Customer portal with self-service visibility
Give your customers direct access to shipment status, documents, and ETAs through a branded portal. Reduce inbound inquiries and build trust through transparency.
Your customers can track their shipments, view invoices, and even submit claims - all without a single phone call to your operations team.
REAL-TIME TRACK & TRACE
See it in action. Book a demo.
Get a personalised walkthrough of how Track & Trace works for your network.
Frequently asked questions
Everything you need to know about Real-Time Track & Trace. Anything missing? Just ask during your demo.
Have a question that's not covered here? Reach out and we'll get back to you within one business day.
Rail-Flow integrates data from railway undertakings, terminals, and trucking partners into a unified view, providing consistent status updates regardless of the carrier involved. And where a carrier isn't connected via data feed, we can involve them directly through our carrier portal.
The system monitors for delays, missed handovers, route deviations, and customs holdups - automatically alerting your team when action is needed.
Yes. The customer portal gives your clients self-service access to shipment status, ETAs, and documents without exposing your internal operations.
Absolutely. The solution covers full rail transports, combined rail-road movements, and last-mile trucking within a single tracking interface.
It connects natively with Order Management, Planning, and Invoicing, so status updates flow automatically into your execution and billing workflows.
MORE FROM TRANSPORT MANAGEMENT
Explore related features
Discover other capabilities of the Transport Management solution that work alongside Track & Trace.
Automated Order Processing
Streamline transport order intake, validation, and assignment across your operations. Smart order breakdown splits complex orders for multiple carriers.
Invoicing & Commercial Closing
Generate invoices automatically based on executed transport services. Auto-matched billing data with contracts and execution records.